About Matalan

History

Matalan is one of the UK's leading clothing and homeware retailers offering quality fashion and homeware at up to half the equivalent high street price .

John Hargreaves, the founder of Matalan, discovered the out of town retail US concept that sold a range of food and non-food products at low prices in the 1970's. John decided to implement the same retail concept in the UK, so in 1985 the first Matalan store opened in Preston. Since then, Matalan has grown significantly and by 1995 there were 50 stores across the UK. In 1997, in order to cope with Matalan's growth, the head office was relocated from Preston to Skelmersdale, along with a new distribution centre. Matalan now trades from 5 million square feet in over 200 stores.

Shopping at Matalan offers great quality at prices that we believe simply can't be matched elsewhere. By buying direct from the manufacturer and having convenient out of town stores with low overheads, Matalan is able to offer unbeatable value for money.

With an average 30,000 sq. ft per store, Matalan offers a comprehensive selection of quality homeware, ladies', men's and children's clothing and footwear - all under one roof. Matalan stocks all the latest looks, from modern basics to classic styles, and, with a great selection of top brands and clothes from top designers like Jeff Banks, Calvin Klein and Farah, there's fashion for all the family.

Philosophy


Matalan the Company

We're a totally unique out of town retailer, committed to providing outstanding value for money. We offer up to the minute fashion and homewares at prices up to 50% below the equivalent High Street price.

More value

We buy direct from the manufacturer, situate ourselves in low cost, convenient out of town locations, keeping overhead costs low and operating on lower margins so that we can offer you unbeatable value!

More style

We stock all the latest looks, from modern basics to classic styles and a great selection of clothes from top designers like Jeff Banks, Calvin Klein and Farah, Matalan offers fantastic value for all the family.

More quality

With our specialist in house design team and with stringent quality control you can buy in complete confidence. All our products are fully guaranteed; if for any reason you are not satisfied with any purchase, you may return your goods within 28 days with proof of purchase for a replacement or cash refund.

Matalan card

Matalan's unique free card scheme offers a number of benefits. The card is free and as well as saving you up to 50% off high street prices*, you will be sent regular updates of our new collections and special offers. With a great choice of the newest looks for all the family, as well as our fantastic value homewares, it’s no wonder Matalan is the fastest growing fashion retailer.

Business Information

The Matalancard.co.uk and Matalancard.com website is operated by Matalan Retail Limited, Registered Office: Gillibrands Road, Skelmersdale, West Lancashire, WN8 9TB. Company Registration Number: 02103564 VAT No: 534 5886 16

Matalan Card Terms & Conditions

  1. The Matalan Reward Card may only be used by the authorised signatory and is not transferable.
  2. Only those aged 16 or over may register for a Matalan Reward Card and cards are restricted to one per customer.
  3. If you have lost or forgotten your Matalan Reward Card, please ask at the Matalan Customer Services, who will be happy to help.
  4. Your Matalan Reward Card is valid at any Matalan store throughout the UK and online at www.matalan.co.uk.
  5. Matalan Reward Card is not a credit, debit or cheque guarantee card.
  6. The Matalan Reward Card is for personal use only. Use for business purposes is not permitted.
  7. Matalan returns and exchange policies and Matalan’s standard terms and conditions apply as normal to all purchases made that are accompanied with your Matalan Reward Card (see in store or online at www.matalan.co.uk for details).
  8. Offers made to Matalan Reward Card holders are subject to availability of stock in store or online whilst stocks last and some products may be available in selected sizes or stores only. Matalan reserves the right to withdraw or substitute items if necessary.
  9. Matalan Reward Card remains the property of Matalan Retail Limited (Gillibrands Road, Skelmersdale, West Lancashire, WN8 9TB, Telephone 03330 044444) which is responsible for providing the services to you.
  10. If your contact details change then you should notify us as soon as possible in order to continue to receive details of special offers and discounts that you are eligible for.
  11. Matalan shall be entitled to amend, alter or cancel the Matalan Reward Card Scheme, including any individual Matalan Reward Card, at any time.

Data Protection Statement

The personal data that you register or have registered with us previously and details of your purchases using your Matalan Reward Card will be used by us: (1) to administer your card membership; (2) for the purpose of sending you details of Matalan Reward card holder special offers and discounts and other Matalan promotions and products; (3) to send you details of carefully selected third party products and promotions. Any marketing will be carried out in accordance with your marketing preferences and communications will be sent via post, email, telephone or text message, depending on the details that you have provided to us. You can opt out of receiving marketing messages from Matalan or update your contact details at any time by phoning us on 03330 044444.

Cookies Policy

The cookies used on www.matalancard.co.uk and www.matalancard.com fall into the following categories:

  • Essential
  • Analytical
  • Functionality
  • Targeting

For more information about cookies see the further reading below.

Essential Cookies

Essential cookies let you move around the website and use essential features. Essential cookies remember what is in your basket when you move to check out and record your bank details, allowing you to purchase goods online. Essential cookies don't gather any information about you that could be used for marketing or remembering where you've been on the internet.

Matalan use essential cookies to…

Remember information you've entered when you navigate to different pages in a single web browser session;

Analytical Cookies

Analytical cookies collect information about how you use the website e.g. which pages you visit, and if you experience any errors. These cookies don't collect any information that could identify you – all the information collected is anonymous and is only used to help Matalan improve how our website works, understand what interests our users and measure how effective our advertising is.

Matalan uses analytical cookies to… Provide statistics on how the website is used, see how effective our adverts and emails are (we don't use this information to target adverts to you when you visit other websites) and to provide feedback to partners that one of our visitors also visited their website. This can include details of any products bought. This lets our partners improve their website, but we don't allow our partners to reuse this information for further advertising. Analytical cookies also help us improve the website by measuring any errors that occur and test different designs of our website.

In some cases, some of these cookies are managed for us by third parties, but we don't allow the third party to use the cookies for any purpose other than those listed above. Using our site indicates that you accept the use of analytical cookies. Accepting these cookies is a condition of using the site, so if you prevent them we cannot guarantee how the website will perform for you.

Functionality Cookies

Functionality cookies are used to provide services or to remember settings to improve your visit. Matalan uses functionality cookies to…

Remember settings you've applied such as layout, text size, preferences and colours, remember if we've already asked you if you want to fill in a survey, show you when you're logged in to the website and share information with partners to provide a service on our website. The information shared is only to be used to provide the service, product or function and not for any other purpose. Some of these cookies are managed for us by third parties – where this is the case we don't allow the third party to use the cookies for any purpose other than those listed above.

You can control whether or not these cookies are used, but preventing them may mean we can't offer you some services, and will reduce the support we can offer you. It's also possible that preventing these cookie stops us remembering that you didn't want a specific service.

Targeting Cookies

Targeting cookies are linked to services provided by third parties, such as 'Like' buttons and 'Share' buttons. The third party provides these services in return for recognising that you have visited our website.

Matalan uses targeting cookies to…

Link to social networks like Facebook, who may subsequently use information about your visit to target advertising to you on other websites, provide advertising agencies with information on your visit so that they can present you with adverts that you may be interested in and provide 3rd parties with information about your visit so they can direct you to Matalan products you may be interested in. You can control whether or not these cookies are used, but preventing them may stop us from offering you some services. Most of these cookies are managed by third parties, and you may use the third parties' own tools to prevent these cookies. You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Matalan Cookies

Cookie Name Purpose Type
sid= Session Identifier Identifies when your session on the web started. Essential
auid= Anonymous User Identifier Identifies anonymous users. Essential
aid= Account Identifier Authentication Identifier. Essential
Cookies starting with_utm(utma,utmb,utmc,utmz and utmv) and_#srchist=; and s_ Analytics These Cookies are used to analyse information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they have visited. Analytical

Third Party Cookies

Cookie Name Purpose Type
Floodlight id These are used to track marketing campaigns. Analytical
Rich Relevance Cookies starting with R3_common These cookies collect anonymous information about the products you view and allow us to personalise the content we display. Targeting

Please note that our third parties and social networks will use cookies for a variety of reasons; their privacy policies are available here:

International Chamber of Commerce United Kingdom

Information on the ICC (UK) UK cookie guide can be found on the ICC website section http://www.international-chamber.co.uk/our-expertise/digitaleconomy